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SPOK, INC. (formerly GTES)
Spok provides software products and support services to paging operators and carriers using Glenayre Messaging Infrastructure. This includes the following equipment:
arrow GL3000 Paging Terminals
arrow C2000/C2010 Transmitter Controllers
arrow Glenayre Transmitters
Spok is the only Glenayre authorized software support provider in the paging industry. With years of combined experience in Glenayre hardware and software support, Spok offers the industry the most professional support and engineering staff available.
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Contact us today for your Support Needs 
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SALES SUPPORT - Debbie Schlipman
  +1-251-445-6826
  e-mail Sales Support
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CUSTOMER SERVICE
  (800) 663-5996 or +1-972-801-0590
  e-mail Customer Support
 
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SPOK (formerly GTES) ~ PROVIDES THE FOLLOWING SOFTWARE & EQUIPMENT SUPPORT SERVICES:
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arrowSpok Partner Maintenance Programs
arrowSubscriber Software Upgrades
arrow Software Licenses, Upgrades & Feature License Codes
arrowFeature Upgrades
arrow Subscriber database capacity
arrow Voice storage capacity
arrow Others
arrowSoftware Version Upgrades
arrow Upgrades available from all GL3000 version 5.x and 6.x systems
arrowSoftware Patches
arrow Patches are available to address known software bugs
arrowCustom call-flows
arrow Custom call-flows are available for any trunk interface requirement
arrowNetwork Optimization
arrowEquipment Support
arrow Refurbished equipment, parts purchase and repairs
arrowCustomer Phone Support
 
ANNOUNCEMENTS & BULLETINS
Announcement GTES Name Change to Spok
GTES has been a subsidiary of USA Mobility, Inc. since 2008. On July 8th the USA Mobility name, along with affiliated companies such as GTES, was formally changed to Spok, Inc. (pronounced "spoke"). The Spok name represents a fresh start for our organization and a new brand to the market. More information about this change can be found at http://www.spok.com/introducing_spok/.
July 8, 2014
Bulletin 2012-01 GL3000 June 30, 2012 Leap Second
On June 30, 2012 at 23:59:59 UTC (8 PM EST) an additional second will be introduced to UTC time.
This bulletin explains the potential impact of this operational event on GL3000 systems.
February 27, 2012
Bulletin 2008-01 GL3000 NET060 and NET360 Card Losing MAC Address
A GL3000 Network card uses a time clock battery chip to store its MAC address.
Due to age-related failure of the battery in the chip, the card can lose its MAC address.
July 10, 2008
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